Privacy Policy

1. Controller

SKALESYSTEM AG, Switzerland, is the controller responsible for the processing of personal data collected through this website. For any data protection matter, contact Info@skalesystem.com.

2. Scope

This policy describes how we process personal data when you visit skalesystem.com or contact us through the briefing request form. We process data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

3. Data we collect

• Contact data you provide: name, organisation or agency, email address, phone number, mission interest and any message content you submit through the briefing request form.
• Technical data: IP address, browser type, device information, referring page and timestamps, processed automatically by our hosting infrastructure to deliver and secure the website.

We do not use advertising trackers and do not sell personal data. The website uses only technically necessary storage required for it to function.

4. Purposes and legal basis

• Responding to briefing requests and business enquiries (pre-contractual steps).
• Operating, securing and improving the website (legitimate interest).
• Complying with legal and regulatory obligations, including export control screening where relevant.

5. Processors and recipients

We use carefully selected service providers to host the website, store form submissions and deliver notification emails. These providers process data on our instructions and under contractual confidentiality and data protection obligations. Data may be processed in Switzerland, the European Economic Area, or other countries with an adequate level of protection or appropriate safeguards in place.

6. Retention

Enquiry data is retained for as long as required to handle your request and maintain our business relationship, and thereafter for the periods required by applicable law. Data no longer needed is deleted or anonymised.

7. Your rights

Subject to applicable law, you have the right to request access to, correction, deletion or restriction of your personal data, to object to certain processing, and to receive your data in a portable format. To exercise these rights, write to Info@skalesystem.com. You may also lodge a complaint with the competent supervisory authority.

8. Security

We apply appropriate technical and organisational measures — including encrypted transport (TLS), access controls and least-privilege data access — to protect personal data against unauthorised access, loss or misuse.

9. Changes

We may update this policy to reflect changes to our services or legal requirements. The version published on this page is the one in force.